Products that are AVAILABLE ABROAD
TERMS AND CONDITIONS, PLEASE READ BEFORE ORDERING
Welcome to our online store Dogster!
We have only part of our products in this page. Please be free to contact us if you can't find product you wish to order.
The online store minimum order limit is 15.00 € . Delivery time is 5-7 days.
RETURNS / EXCHANGES
The products have a 14-day return and exchange policy. Returns and exchanges should be taken at the first contact by email.
Dogster tmi comply with the Consumer Protection Act and the Consumer Protection Agency's online store instructions. This means that you can explore in peace at home, as well as to adapt it, if necessary, as you could do it normallyib our shop (Raision koiratarvike). If the product is not suitable or does not meet your expectations, you are entitled to return / exchange it within 14 days of the order.
The returned product must be unused, original condition and also in the corresponding salebox. We will refund you the purchase price you paid for the product, or you can change another size or an entirely different product.
Connect the original receipt or a message list to the return and add to it if you want: A to return the product B: to switch to another product refunds. We need your bank account number so that we can return the purchase price.
Dogster tmi has Itella transportation agreement to return the product exported to Itella's office and recognized contributor: Recipient. You do not need to pay the return costs. Be sure to take the return voucher for yourself.
We do not pay costs of customer returns if it is supplied any other way than Itella.
When ordering, for example toys and grooming supplies products; colors vary, so we choose the colors randomly. Toys have no durability guarantee.
VALIDITY OF ORDER
The trade agreement will enter into force once the customer has confirmed the order page, and these terms and conditions approved by the order.
After consumer has made an order Dogster have not the right to modify these terms or prices.
The current price is the price, which is the Dogster website when placing your order. All prices listed include VAT 24%. Dogster reserves the right to change prices.
SHIPPING OPTIONS AND PRICES
We will charge the actual shipping fee but at least 6.00€ / delivery.
Pick-up: Raision Koiratarvike, Kalustekatu 2
METHOD OF PAYMENT
PAYMENT VISA, VISA ELECTRON OR MASTERCARD
If you wish to pay by Visa, Visa Electron or MasterCard, Dogster only works as a marketer of products and services and will provide the products to the buyer. Claims made by the Finnish Web Payments Ltd
Finnish Web Payments Ltd acts as Visa, Visa Electron or MasterCard payments positions seller of the product and the purchase is the client and the Finnish Web Payments Ltd between. The seller is responsible for all obligations. Finnish Web Payments Ltd is also the payee.
Finnish Web Payments Ltd, Business ID: 2122839-7
Phone: 0207 181830
E-Payment and financial service for Finnish Web Payments Ltd (2122839-7) in co-operation with Finnish banks and credit institutions. Online Payment Finland Oy buys the payment and disburses it to the seller. For the customer the service functions like a conventional online payment.
Also individuals can subscribe to the invoice.
Billing by e-mail:
The order is sent when the customer has paid the invoice in advance. Orders booking and payment time is 2 weeks, after which the order shall be deemed to canceled if the bill is not paid by the due date.
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